Question 1

How long does delivery take

Accepted Answer

A: Delivery time depends on what you order:Physical products (mugs, hoodies, tees, phone cases, etc.)Design and Printing on receipt of your order — usually takes 2–4 business days to produce.Packing Shipping and delivery then takes 5–12 business days, depending on your country and carrier.Free shipping on physical Items orders over $80 (where applicable)
Digital downloads.
Digital downloadsInstant — you get your download link right after checkout (check email).If your order is late then email us at imageandvogue@gmail.com with your order number and date.

Question 2

What is your warranty and returns Policy?

Accepted Answer

A: We want you buy with confidence therefore we provide very simple warranty.Physical products30-day return window on eligible items (unused, original condition)If received damaged, defective or wrong item: Contact us within 48 hrs on receipt of Item - we’ll try to satisfy you and /or refund or replace when received in original conditions and packing.Personalized or custom-printed items (e.g. custom phone cases, gift or accessories) maynot be returnable unless received faulty-However we request you to inform us asap and we will try to satisfy you.
Digital downloadsDue to the nature of digital files, all sales are final once the file is downloadedIf you have a technical issue, broken link, wrong file, unable to download then email us within 48 hours and we’ll fix it or refund.

Question 3

How can I make payment?

Accepted Answer

A: We accept:Credit & debit cards (Visa, Mastercard, etc.)PayPalOffline payments (where offered — contact us before ordering if you need this option).
All payments are processed through secure platform. You’ll get an order confirmation email after checkout.

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How long does delivery take

What is your warranty and returns Policy?

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